Solidly secure. Two words that Sony's CISO may be dreaming of.....

Even big players like Sony can trip up. You can't miss the news that more than 100 million Sony customers who played games on its Online Entertainment have had their personal details stolen by hackers.

Allegedly this includes more than 12,000 credit and debit card numbers.

In a case of the stable door closing after the horse has bolted, it is reassuring to learn that Sony is now in the process of appointing a Chief Information Security Officer (CISO). Sony's particular headache sits squarely within the internet sphere but data security considerations apply to any sales channel including those taking payments by telephone.

Thankfully, CallGuard solves the internal data security concerns of any business using call recording by eliminating sensitive card details from all call recordings. The customer never tells the Agent their card details. The Agent never sees the card details on screen. Agents are completely isolated from the transaction and both business and their customers have the peace of mind of knowing that their transaction is safe. Solidly secure. Two words that Sony's new appointment may be dreaming of.....

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Posted by admin at 1:51 PM on Jun 12, 2017

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