Clients

Organisations from all industry sectors have trusted Eckoh to secure their contact centre payments and help them meet PCI DSS Compliance. Here's just a selection of happy clients.

allpay Limited is the UK's leading payments specialist, providing bill payment services - annually handling over £5 billion across 50 million transactions. Callguard provides allpay with CallGuard - our agent assisted secure payments product

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allpay

For protection of their Homes and Communities Agency Governance rating and PCI DSS compliance, CallGuard proved to be the necessary solution for Bromford Housing Group.

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Bromford Housing Group

Carnival Corporation & plc, headquartered in Miami, is a global cruise company and one of the largest leisure companies in the world. They were looking to implement a proven PCI DSS compliant solution across their contact centre that would ensure…

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Carnival UK

As one of the largest pediatric clinical care providers in the US, we provide them with a tokenised secure payment solution, which eliminates any card data from entering their hospital's infrastructure.

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Children's Healthcare of Atlanta

Cooperative Response Center, a 24/7 contact centre with offices across different states, adopted CallGuard On-Site which provides a solution to allow their contact centre agents to take payments without any sensitive data interaction or storage.

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Cooperative Response Center

Corporate Call Center provides teleservices and business process outsourcing services to cross-sector organisations. They use our CallGuard payment solution on their premises, to secure payments in their contact centre environment.

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Corporate Call Center

Offering a wide range of insurance services, Covéa Insurance take many payments over the phone and CallGuard offered the most flexible, suitable solution for their requirements.

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Covéa Insurance

Deaconess Hospital provide high-quality health care to the entire region. We have worked together to entirely secure their hospital payments from fraud risk.

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Deaconess

The PCI DSS Compliant Welsh Water service was one of the first multi-channel payment solutions created by Eckoh. It gives customers a secure and efficient means of paying their water bill and has led to increased customer satisfaction. Welsh Water…

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Dwr Cymru/Welsh Water

Great Lakes Energy is part of the Touchstone Energy Cooperative, the largest provider of power and energy solutions in the country. We have secured their on-premise phone payments, which takes their agents, call and screen recordings out of scope.

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Great Lakes Energy

Hampshire County Council is a top-performing local authority. It is vital that the Council is able to dependably safeguard the interests of its residents and being PCI DSS compliant falls within this remit.

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Hampshire County Council

Hillarys is the UK's leading window dressing retailer. Hillarys needed a secure, convenient and unobtrusive method of transacting card payments over the phone. They chose CallGuard which effectively removes the whole contact centre from the scope of…

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Hillarys

HM Revenue & Customs is the UK's tax, payments and customs authority, collecting money that funds public services and financial support for individuals in need of help.

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HM Revenue & Customs

As a telecommunications company providing services across the world, Lebara chose CallGuard when under pressure to meet PCI Compliance with their multitude of phone calls and phone payments.

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Lebara

Screwfix is the UK's largest multichannel supplier of trade tools workwear, and plumbing and electrical essentials. With thousands of calls coming in from customers, it was imperative that Screwfix increase voice channel security without compromising…

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Screwfix

South East Water supplies over 2.1 million customers with continuous, high quality supply of drinking water water. They wanted to increasing payment channels available for customers to pay bills and reduce call queues for a better customer…

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South East Water

Target Group is a leading software driven service provider for loans, investments and insurance companies; trusted by over 50 major financial institutions. We have helped them achieve PCI Compliance by implementing our CallGuard Audio Tokenisation…

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Target Group

The UK's largest water and wastewater company, Thames Water needed a way to take customer bill payments over the phone through an agent, securely and to PCI DSS compliance standards.

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Thames Water

Utilita is an independent UK company, licensed by Ofgem and Ofcom to supply gas and electricity, servicing some 15,000 customers and growing. They wanted a way for pre-pay meter customers to make payments for electricity and gas, securely over the…

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Utilita

Whitbread PLC is the UK's largest hotel and restaurant company operating market-leading businesses in the budget hotels and restaurant sectors. They wanted the ability to provide the highest level of PCI compliant infrastructure that was able to…

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Whitbread Group