Our Story

Created in 2010, CallGuard is a powerful tool which makes recorded calls fully PCI DSS compliant. It works with any call recording system as well as with Eckoh’s powerful call recording software.

Eckoh is a UK based, innovative technology company specialising in developing robust and reliable PCI DSS compliant call centre solutions. PCI DSS compliant since July 2010, Eckoh has achieved Level One Provider Status - the highest possible standard. To achieve this accreditation, we are required to conduct thorough ongoing reviews of our access controls, infrastructure, software, security policies, procedures, and implement any necessary amendments to satisfy the compliance criteria.

We have offices in the UK and US and staffed by a talented and enthusiastic team who are dedicated to delivering excellent technology and services to our customers.

A trusted voice on PCI DSS compliance issues, Eckoh regularly gives direct feedback on our customers’ PCI compliance challenges and insights to the PCI Security Standards Council.

To find out more about Eckoh visit eckoh.com. To discuss CallGuard or how we can help you with your contact centre needs, contact us or give us a call on +44 (0) 1442 458 300.

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